About us

We have been established in the specialist market of personal health budgets payroll service management.

Our depth of knowledge gained over the last ten years not only enables accurate processing of payroll but provides advice on the how and best to understand the varied service requirements from Local Authorities

All our processes are accredited by the British Quality management standard ISO 9001. We are BACS approved and have had the classification excellent in categories of service delivery Full off site replicated recovery services are in place to ensure continuity of service delivery.

Our Accreditations

Investors in People

Pay Partners values its loyal employees and invests time and money in their well-being, as well as their personal and professional development. Pay Partners has formal policies in all key areas of Recruitment, Training and Development of employees. Copies of these can be made available on request.

ISO 9001:2008

Pay Partners currently holds British Standard ISO 9001. Core requirements for accreditation:

  • Demonstration of ability to consistently provide a service that meets customer and applicable statutory and regulatory requirements
  • Processes for continual improvement of systems and assurance of conformity to the highest commercial and regulatory standards

Chartered Institute of Payroll Professionals

Pay Partners employees are accredited by the CIPP

The CIPP has been providing payroll and pensions support to individuals and businesses since 1980 when the Association of Pensions and Superannuation Administrators (APSA) was formed. In 1998 APSA merged with the Institute of British Payroll Managers (IBPM) and became the Institute of Payroll and Pensions Management (IPPM). Following research and feedback from members the IPPM became the Institute of Payroll Professionals (IPP) in 2007 and was granted Royal Chartered status in March 2011.

British Chambers of Commerce

Pay Partners Managing Director Neil Smith MBE is a past president and board member of the Chamber.

The British Chambers of Commerce (BCC) is a dynamic and independent business network with Accredited Chambers in every nation and region of the UK. Pay Partners are members and active contributors to the chamber.


Pay Partners are fully BACS accredited

Bacs has been maintaining the integrity of payment related services since 1968, with responsibility for the schemes behind the clearing and settlement of UK automated payment methods, Direct Debit and Bacs Direct Credit, as well as the provision of managed services for third parties, such as the Cash ISA Transfer Service, and the development, management and subsequent ownership of the Current Account Switch Service.

PayParter's General Data Protection Regulations (GDPR) Compliance statement can be downloaded here.

PayParter's Privacy Statement can be downloaded here.

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