Case Study

Outsourcing Payroll Services for Business


Our client is a marketing company based in Lancashire.

Our client has one office and directly employs 30 full time staff members. Employees are paid weekly in arrears.

The Company initially started with five employees and the Managing Director processed the payroll himself using an off-the-shelf payroll package.

Although having no payroll knowledge himself he nevertheless decided to take on the task himself to save costs. There was limited experience of payroll legislation and no accredited BACS facility.

Over the next 7 months the company expanded and the payroll grew in size rapidly to 30 employees, increasing the payroll workload significantly.

The company found the burden of real time information filing very time consuming. At the same time the company received notification from the software company that they needed to upgrade the payroll software to take into account payroll and pension legislative changes.

Each pay period became more complex as the company grew, with further bonus payments and overtime adjustments to process.

What intially seemed an easy task was becoming complex with more time being spent to understand payroll processes and software upgrade costs increasing.

It was at this point that the company decided they needed professional help. PayPartners was approached through a referral.


The PayPartners payroll team visited the company to discuss requirements.

Service Requirements Identified

The company could e-mail any non-standard hours each week, along with any other bonus or holiday-pay payments. PayPartners were able to e-mail a payroll report to check and sign-off payroll before it was run. Employees were paid directly into their bank accounts via an accredited BACS system.

Arrangements made to collect each employee's:

Payroll is accurate and all employees are paid on time. Costs are now managed with full legislative compliance.


Case Study

Case Study

Direct Payment Payroll for Service Users


The service user is awarded a care package by the local council. A personal assistant is employed to assist with personal care, shopping & cleaning. With no previous experience of being an employer, the service user was worried about paying the personal assistant and dealing with the tax authorities.


PayPartners will talk through procedures of becoming a new employer for HMRC purposes & employee purposes (tax forms, holidays etc). The service user's mind is put at ease and is told not to worry as PayPartners will take care of HMRC registration, and set up PA details in preparation for payroll. PayPartners process payroll and send payslip payment report and payroll analysis. Service user makes payment of wages to PA and hands payslip to PA. PayPartners keep note of the HMRC deductions and advise service user of payover at quarter end.

The service user keeps a record of PA hours worked each week and contacts PayPartners at the end of the pay period (every 4 weeks) for the payroll run. Service user emails or telephones in the hours (24 hour availability via message service).


Using PayPartners payroll service allows you to get on with planning your care without the worry of calculating wages for your PA. There is no need to worry about HMRC or filing on line as PayPartners take care of all this for you.

PayPartners are wholly focussed on providing a reliable and quality payroll service. Peace of mind.