A Direct Payment is one way of managing your budget, where you receive money to buy agreed care support.
A Personal Health Budget is for your NHS healthcare and support needs.
PayPartners provides payroll for your carers and manages payments to third parties.
Typically, funds are allocated directly to the individual who then engages with PayPartners for payroll support
OR
Funds are allocated to PayPartners who manage the draw down of money and make payments for care and support as directed. This is more suited to customers who do not wish to control their funds via a personal bank account.
PayPartners have successfully delivered payroll services directly to Direct Payment clients since 2004.
PayPartners offering is focussed on the niche provision of payroll services supported by a dedicated team of Chartered Institute of Payroll Professional’s qualified personnel fully trained and aware of all processes and market changes in this specialist market.
We are fully accredited by the British Quality Management awarding body to standard ISO 9001.
You can focus on your care requirements. We will manage the payroll and the bills.
In line with the government agenda on personalisation and self directed support which allocates people with funding to manage their own care, PayPartners specialises in providing bespoke services for those people who require assistance in managing payments and all payroll related matters.
Funds are allocated directly to the individual who then engages with PayPartners. Or...
The local council provider will allocate the funds to PayPartners who manage the draw down of funds and make payments for care and support as directed. This is appropriate where customers do not wish to control their funds via a personal bank account.
In both cases all payroll related activities are fully managed by PayPartners.
All PayPartners staff are fully qualified with the Chartered Institute of Payroll Professionals and as such qualified to offer additional professional advice and help. Such qualifications require continuing professional development which is essential to our service levels measured by an ongoing process of customer evaluation.
For further information or to apply for a setup pack please contact PayPartners on 0161 667 3650.
PayPartners is an established provider of payroll management services to Local Authorities and Clinical Commissioning Groups. We are currently accredited by over 15 councils supporting all stakeholders in the process.
Whilst we are proud of our track record of referrals, PayPartners continues to be accredited via the tendering process required. We are fully accredited by the British Quality Management standard ISO 9001 and have all appropriate policies and procedures in place for tendering purposes.
PayPartners is an established provider of payroll management services to Local Authorities. We are currently accredited by over 15 councils supporting all stakeholders in the process.
Standard Direct Payment package
Service user holds funds
PayPartners processes payroll
Service user pays Carers/HMRC
Council invoiced for the payroll service fee
Managed Account package
PayPartners holds service user funds in client account
PayPartners processes payroll
PayPartners pays PA/HMRC
PayPartners processes 3rd party supplier invoices
PayPartners self bills payroll service fee out of held funds
Self Directed Support package
Service user holds funds
PayPartners processes payroll
Service user pays Carers/HMRC
Service user invoiced for the payroll service fee
Prices for each service are available upon request.
"I can genuinely recommend PayPartners payroll service. Apart from their knowledge and expertise their patience and understanding is regularly praised by our clientele nearly all of whom have had no previous experience of employing staff. They are accommodating, courteous and helpful at all times and have sorted out many difficult and complex situations. We could not have delivered such a well loved service without their backroom support."
Anita Jones Trafford Borough Council
Q: Wages paid - wrong hours
A: Contact PayPartners. We may have misinterpreted your instructions. We can correct any mistakes and resend your payslips and paperwork.
Q: Wages paid - too much tax and or National Insurance
A: Contact PayPartners. We will be able to advise on corrective/next course of action.
Q: Employee Tax code query
A: Initially contact PayPartners to see if we are aware of any changes. Ultimately contact HMRC who will speak with your employee directly. We are unable to call HMRC on your or your employee's behalf.
Q: Employee is sick
A: Contact PayPartners. We will tell you what you need to send to us, and advise if sick pay is due.
Q: Employee is on holiday or asking about holiday entitlements
A: Contact PayPartners. Your contract pack will contain details of holidays and recording requirements. When your employee is on holiday and requires holiday pay, you will need to let us know when you contact us with your employees hours. We will show holiday pay as a separate line on the pay slip.
Q: I have not received my payslips or payroll information
A: Contact PayPartners. We will advise if your payroll has been processed and if paper work has been sent. We can arrange for duplicate paperwork to be sent.
Q: My employee has left
A: Contact PayPartners. We will need details of any outstanding hours, holiday pay to be paid and their leaving date so we can prepare form P45.
Q: No money to pay employees
A: Contact your Direct Payments team.